Episode 153: Learn how to make virtual collaboration and training more effective

What does it take to make virtual meetings and online training more engaging, productive, and enjoyable? In this episode, John Chen sits down with Dawn Bjork, a productivity speaker, Microsoft Certified Trainer, and software training expert with over 25 years of experience, to discuss practical ways to improve virtual collaboration and learning.

Dawn shares how to use polls, chat, annotation tools, breakout rooms, and open-ended questions to encourage participation. She also explains why creating a safe learning environment, bringing your personality to presentations, respecting attendees’ time, and focusing on their needs can make a real difference. Plus, they discuss the evolution of virtual training, the future of hybrid meetings, and how technology can support more productive work.

Key Takeaways

  • 💻 How to make virtual training sessions more interactive
  • 📊 How to use polls, chat, and questions to encourage participation
  • 🤝 Why creating a safe and welcoming learning environment matters
  • 🎤 How authenticity and personality make virtual presentations more engaging
  • ⏰ Why respecting attendees’ time builds trust
  • 🧠 How to help people learn software skills and work more efficiently
  • 🌐 What the future of virtual and hybrid training may look like

Whether you’re a trainer, presenter, team leader, or virtual meeting host, this episode offers practical ideas to improve online engagement, encourage participation, and create a better experience for everyone on the other side of the screen.

👉 Rate, Review & Follow

If this episode helped you rethink the way you lead virtual meetings, please take a moment to rate and review the podcast. And don’t forget to follow so you don’t miss any upcoming conversations. Your support helps us grow and bring on even more incredible guest.

Connect with Dawn Bjork, CSP, MCT, MOSE:

https://TheSoftwarePro.com

https://www.youtube.com/TheSoftwarePro

Connect with John Chen:

Linkedin: https://www.linkedin.com/in/ceojohnchen/

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