Episode 3: Learn how to design virtual experiences that actually connect people
We’ve all sat through virtual events that felt lifeless, disconnected, or just plain exhausting. But it doesn’t have to be that way. In this episode, I sit down with Emmy Award-winning creative director Bob Bonniol to explore what makes a virtual meeting or event truly engaging, and it’s not just about the tech.
Bob shares how his team at Mode Studios pivoted from arena tours and TV shows to virtual productions, and how they use both media and theater principles to design meaningful online experiences. From the power of silence to the value of serendipity, this conversation is packed with insights that challenge the way we think about “production value.”
Key Takeaways
- Engagement starts with design—tempo, timing, and interaction matter more than flashy graphics.
- “High production value” means nothing without emotional connection.
- Silence is a tool—learn to hold space and let magic emerge.
- Create space for serendipity—unplanned moments are often the most meaningful.
- Great virtual experiences use the medium intentionally, instead of copying in-person formats.
Virtual events aren’t going away—and they’re not a compromise. With the right mindset, tools, and design, they can be even more powerful than in-person gatherings. This show brings you conversations and strategies that help you lead smarter, connect deeper, and make meetings that matter.
👉 Rate, Review & Follow
If this episode helped you rethink the way you lead virtual meetings, please take a moment to rate and review the podcast. And don’t forget to follow so you don’t miss any upcoming conversations. Your support helps us grow and bring on even more incredible guest.
Connect with Bob:
https://www.linkedin.com/in/bobbonniol
Connect with John Chen:
Linkedin: https://www.linkedin.com/in/ceojohnchen/







